When people have questions about Medicare, the State of Iowa’s Senior Health Insurance Information Program (SHIIP) is a reliable resource.
SHIIP provides free informational materials as well as one-to-one assistance with Medicare Coverage, Medicare supplement insurance, long-term care insurance, Medicare and insurance claims and other related issues. SHIIP does not recommend insurance companies, plans or agents; the volunteers answer questions and provide impartial information to help seniors make well-informed decisions.
Volunteer SHIIP counselors are available by appointment at Winneshiek Medical Center in Decorah. One of these volunteers is Jim Sims, who has served in this important role since 2013 and his approaching his 10th open enrollment season.
Jim says, “The busiest time of year, by far, is in the fall during open enrollment. That is when we help people compare Medicare drug plans to find the best fit for their situation.” Last year, Jim served 200 clients and saved them a total of $39,000. Jim adds, “Sadly, only 10% of eligible seniors perform drug plan comparisons during the open enrollment period.” In addition to the dollars he helps people save, Jim finds the variety of people he meets to be very rewarding.
SHIIP is seeking more volunteers to help meet this important community need. New volunteers complete online training in May, and then participate in regular trainings throughout the year. Volunteers can set the hours they are available for client appointments, and the busiest season is mid-October through mid-December.
Jim says, “A good candidate for a volunteer counselor is computer literate and enjoys meeting with people. They should also feel satisfaction in helping others and solving problems.”
Anyone interested in learning more about becoming a SHIIP volunteer should contact the state SHIIP office at 800-351-4664. Or, to learn more about the local program, call Winneshiek Medical Center at 563-387-3036.
